When will my order ship?

Once you place your order, all items that are in stock are dispatched within 1 to 3 business days. Any order placed over the weekend will be processed the following Monday (or if Monday is a holiday, the next business day).

How long will my order take to arrive?

Once shipped, generally our products take 5-7 business days to arrive. Please note, regional and rural destinations may take longer.

Is shipping free?

Yes, we offer free shipping within the contiguous USA! For Alaska and Hawaii, we provide low-rate shipping options.  We also offer low rate international shipping fees to Canada & Mexico. Please allow extra time for international customs clearance. We are pleased to cover all duties and taxes for orders destined to Canada and Mexico.

Do you ship internationally?

Yes, we sure do! We ship to Canada and Mexico with low rates. Shipping rates are calculated at checkout. We are pleased to cover all duties and taxes for orders destined to Canada and Mexico.

How do you ship?

We use UPS & FedEx to ship all of our orders.

How do I track my order?

During checkout, you will have the option to opt-in to tracking text alerts. A tracking number will also be sent to your email address once your order has been dispatched.

Do you ship to P.O. boxes or APO/FPO addresses?

At this time we are unable to ship to P.O Boxes or APO/FPO addresses.

Where are you shipping from?

We ship from our warehouse in Arizona, USA.

What if my delivery goes missing?

Wagzz will not be responsible for any missing packages, provided we have proof of delivery to the correct address. All of our deliveries are carried out with a proof of delivery photo. If you believe your Wagzz Bed has been delivered to the incorrect address, please get in touch with our friendly team, and we will help you right away.